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Welcome to the online Self-Service Portal. If you are registering for a new account, please review the detailed instructions linked below. This is a three-step process: 1. Create your online account 2. Check your email and click on the link to validate your account. (This must be completed in order to access the account) 3. Link your utility account information by clicking on "Link to Account" and entering the required information. Creating an Account Instructions to Link to Account
We do not recommend that you pay online if your water has been, or is subject to cut off. However, if you choose to do so, you MUST call a Customer Service Representative at 704-736-8497 or 704-483-7082 with a CONFIRMATION NUMBER to have services restored.
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